Alternative Banking Channels

Alternative channels alternative banking as the name suggest is the newer method of carrying on banking operations 2.

Alternative banking channels. In the traditional banking system customers need to. Alternative delivery channels vs branch based banking services in the table below we match each channel with critical variables income segment and average transaction value. Alternative banking channels abc refers to other banks platforms that enable bank customers to transact their businesses without necessarily visiting bank halls or carrying cash. Lets now analyze some important data from the table to help us decide what is are the more suitable adcs.

Creating differentiation recent economic turmoil and increasing market complexity has placed unprecedented pressure on financial institutions. Alternative banking is alternative options for process banking transactions other than traditional means. Kumbhar and others published alternative banking channels and customers satisfaction. Atm automatic teller machine 2.

With these platforms one can pay for. Alternative channels of banking 1. These occurrences can have a negative effect on the financial performance of the banks. Hence abc includes electronic payment platforms such as automated teller machine atm point of sale pos mobile banking web internet banking amongst others abu 2016.

Alternative delivery channels are prone to issues including customers reluctance to use electronic interactions for wealth management decisions cyber attacks on portals server maintenance in order to support high traffic and unauthorized access and fraudulent transactions. An empirical study of public and private sector banks find read and cite all. It is also known as e banking electronic banking online banking virtual banking direct banking and high tech banking.